Shipping policy

Shipping

Professional devices. New professional device purchases include complimentary standard one-way shipping within Canada to serviceable standard commercial destinations, as insured crated freight with a scheduled delivery appointment. Remote, northern, island or ferry-dependent, limited-access and other non-standard destinations may incur additional charges disclosed before dispatch. Stairs, rigging, hoisting, unusual handling, additional labour and non-standard room placement are not included unless confirmed in writing.

Delivery dates are estimates unless expressly confirmed otherwise.

On receipt. Inspect the shipping packaging and report apparent or concealed transit damage with photographs as soon as possible, preferably within 48 hours of delivery. Installation and calibration are completed with clinical training.

Accessories and consumables ship by courier within Canada; any charge is shown at checkout before payment.

Legal entity

These policies are issued by PRO1 LASER CORP., Unit 205, 4841 Delta Street, Delta, BC V4K 2T9, Canada, trading as Laser Equipment Global.